This notice describes how medical and personal information about you may be used and disclosed, and how you can access this information. We respect your privacy and follow all applicable laws, including HIPAA and Ohio Revised Code. Information collected via our website and during care may include your name, contact information, health data, and any other details needed to provide services. We use this information for treatment, payment, healthcare operations, and to improve your experience.
We will not disclose your information except as permitted or required by law, such as for regulatory compliance or emergency situations. You have rights to access, amend, and seek an accounting of disclosures about your information. If you believe your privacy rights have been violated, you may file a complaint with our Privacy Officer or with the Secretary of Health and Human Services. We will notify you if there is ever a breach of your unsecured health information. Changes to this policy will be posted on our website, and you may request a current copy at any time.
By accessing this website, you agree to comply with our Terms of Use. The website and all content are provided for informational purposes only and do not constitute medical advice or create any provider-patient relationship. Use of this site must comply with all applicable laws and our internal policies. Content is protected by copyright and may not be reproduced without permission.
You are responsible for the security of your account information and for all activity under your account. We disclaim liability for any errors, interruptions, or damages resulting from use of the site. We may update these terms at any time; continued use means acceptance of changes.
We comply with federal and Ohio civil rights laws including Section 1557 of the Affordable Care Act. We do not discriminate or exclude anyone on the basis of race, color, national origin (including language or limited English proficiency), religion, sex (including gender identity), sexual orientation, age, disability, marital or military status, or any other protected characteristics. Language assistance and reasonable accommodations are available and provided at no cost.
Residents have the right to:
Responsibilities include:
Our facility has an Ethics & Compliance Program designed to prevent, detect, and resolve non-conformance with laws, regulations, and ethical standards. We provide regular education, internal audits, and encourage open reporting of concerns without fear of retaliation. All employees, contractors, and vendors are expected to act with honesty, integrity, and accountability, and to promptly report suspected violations. Retaliation against good-faith reporters of compliance concerns is strictly prohibited. We continuously monitor and update our standards and policies to meet current regulatory requirements.
We are committed to digital accessibility for all users, including those with disabilities, in accordance with the Americans with Disabilities Act (ADA), Section 508, WCAG 2.1 Level AA, and Ohio Digital Accessibility Policy (IT‑09). Our website supports keyboard navigation, alt text, high-contrast modes, scalable text, and compatibility with screen readers. We conduct regular audits, staff training, and welcome feedback about any barriers or requests for alternative formats. Accessibility concerns may be reported via email, phone, or directly to the State of Ohio. Our goal is to provide equitable access to information, services, and opportunities for everyone.